Back

Terms of Service

Last updated: March 2026

1. What BillWin is

BillWin provides AI-generated negotiation scripts and an AI calling agent to help you lower your bills. You can make the call yourself using our scripts, or authorize BillWin's AI agent to call your provider on your behalf. We do not guarantee specific savings outcomes.

2. What we are not

  • Not a law firm
  • Not a financial advisor
  • Not affiliated with Bell, Rogers, Vidéotron, Telus, Comcast, Verizon, or any provider
  • Scripts are informational — outcomes vary by provider, rep, and timing

3. Free tier and billing

  • Free tier: 1 script generation per IP address
  • Beta period: unlimited free generations while beta mode is active
  • Paid plans: billed monthly via Stripe, cancel anytime
  • Refunds: email hello@billwin.ca within 7 days if your first script didn't help you get any offer

4. Acceptable use

Use BillWin only for legitimate bill negotiation on accounts you own or manage. Do not misuse scripts to make false claims to providers.

5. AI Calling Service

By using BillWin's AI calling feature, you:

  • Authorize BillWin to contact your telecom provider on your behalf as your authorized representative
  • Confirm you are the account holder or have authority to act on the account
  • Understand calls may be recorded for quality and training purposes
  • Acknowledge BillWin cannot guarantee savings on every call
  • Agree not to use the service for fraudulent or unauthorized account access
  • Accept that account credentials (PINs, account numbers) you provide are stored securely and used only during authorized calls

6. Contact